Complaint-Handling Satisfaction Evaluation Form

Complaint-Handling Satisfaction Evaluation Form

Fields marked with “*” are required.

Customer Information

Select one option for each question.

Please answer the following questions

01How do you evaluate the communication channels available for submitting a complaint?
02How do you evaluate the time taken to handle the complaint?
03How do you evaluate the conduct of the personnel involved?
04How satisfied are you with the outcome of the complaint handling?
05How do you evaluate the organization’s follow-up and the importance given to your complaint?

Submitted information is used only to review your request and contact you.