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Home
Products
Home Appliances
Water Heater Heating Elements
Oven Heating Elements
Rice Cooker Heating Elements
Iron Heating Elements
Oven Toaster Heating Elements
Samovar Heating Elements
Refrigerator Defrost Heating Elements
Washing Machine Heating Elements
Industrial
Rod Heating Elements
Electric Heaters
Wall-Mounted Electric Heater
About Us
Contact Us
Our Representatives
Apply for Representation
Customer Relations (CRM)
Customer Survey Form
Customer Complaint Acceptance and Handling Form
Complaint-Handling Satisfaction Evaluation Form
DAMA ETTEHAD
Complaint-Handling Satisfaction Evaluation Form
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Complaint-Handling Satisfaction Evaluation Form
Fields marked with “*” are required.
Customer Information
Company name
*
Position
*
Select one option for each question.
Please answer the following questions
01
How do you evaluate the communication channels available for submitting a complaint?
Excellent
Good
Average
Poor
Very poor
02
How do you evaluate the time taken to handle the complaint?
Excellent
Good
Average
Poor
Very poor
03
How do you evaluate the conduct of the personnel involved?
Excellent
Good
Average
Poor
Very poor
04
How satisfied are you with the outcome of the complaint handling?
Excellent
Good
Average
Poor
Very poor
05
How do you evaluate the organization’s follow-up and the importance given to your complaint?
Excellent
Good
Average
Poor
Very poor
Please share any additional comments or suggestions for improving the customer complaint-handling process.
Submit Evaluation
Submitted information is used only to review your request and contact you.